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ShopifyShopify · United Kingdom

A Shopify migration for CBS Power Tools.

We moved a specialist UK power-tool retailer off Oxatis and onto a fast, scalable Shopify store — and in the first nine weeks revenue climbed 61%.

Client
CBS Power Tools
Sector
Power tools · B2B + D2C
Platform
Oxatis → Shopify
Catalogue
Thousands of SKUs
— Overview

A specialist retailer limited by its platform.

CBS Power Tools is a specialist UK retailer of professional and DIY power tools. When they approached ITQ Commerce, it was clear that Oxatis was limiting growth, hindering the user experience and proving difficult to manage.

With a huge catalogue, complex shipping needs and a loyal trade customer base, they needed a modern store that could scale with demand and stay fast during peak seasons.

Sector
Professional & DIY power tools
Customers
Trade + retail
Previous platform
Oxatis
Engagement
Shopify migration + support
— Driving results

Immediate, measurable impact.

In the nine weeks after launch (14 July–22 September), revenue climbed 61% versus the previous period — driven by a 37% rise in average order value and a 46% jump in conversion rate.

+61%
Revenue growth
Online revenue growth tracked across a full trading window of optimisation work.
+37%
Average order value
How advice-article upsells, grouped products and clearer journeys lift average basket size.
+46%
Conversion rate uplift
Conversion measured against the new baseline as storefront, product and cart improvements bed in.

These gains reflect more than a successful replatform — they signal a stronger buying experience and a platform already converting interest into sales at a far higher rate, giving the business real momentum for its next stage of growth.

— Verified reviews

Rated Excellent on Trustpilot.

4.7 / 5
Rating on Trustpilot
★★★★★
"A great team to work with." — Not only do they help us complete web development needs, but also advise us on strategic decisions that save us time and money.
Mackenzie Blinn PerioSciences
★★★★★
"Outstanding understanding and service." — The team went above and beyond to understand our business, challenged our thinking where it mattered, and delivered results that exceeded expectations.
Charlie Russell Synapse
★★★★★
“Significantly improved our store.” — ITQ’s attention to detail has taken our store to the next level — a refreshing change from previous agencies.
Roberto Solimene Emporio Italia
★★★★★
“High level of professionalism.” — The level of work, input and advice from ITQ has been most enlightening — and very welcome.
Lisa Whitty The Hay Experts
— What we delivered

What we delivered.

With deep experience in migrations and a proven Shopify playbook, we delivered a store built to scale — combining strong UX with powerful functionality.

01

Full Shopify migration & build

  • Complete migration of products, customers and content across thousands of SKUs
  • Custom product attributes (Part Numbers, EANs) with advanced search & filtering
  • Collaborative design workshops for a mobile-first, trade-friendly experience
  • Shopify Payments with PayPal, Apple Pay and Klarna
  • Dual VAT display for clear trade and retail pricing
02

Complex logistics made simple

  • Royal Mail and DPD integrations for automated shipping and tracking
  • Click & Collect configured for local customers
03

Data, SEO & analytics

  • Redirect strategy and Google sitemap for a clean SEO migration
  • Google Tag Manager and GA4 set up for precise analytics and reporting
04

Ongoing growth & optimisation

  • Signed a Shopify Growth & Optimisation support contract (4 hours / month)
  • Monthly strategic reviews and proactive enhancements keep the store performing
— Partners

Delivered with best-in-class partners.

Outgrowing your platform?

If your store is being held back the way Oxatis held back CBS, a free workshop is the fastest way to see what’s possible.

Excellent 4.7/5 Based on 36 reviews on Trustpilot